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Privacy Policy

PRIVACY POLICY

Last Updated: December 29, 2023

INTRODUCTION

Sources Real Estate Europe [https://realestate-sources.eu] (“our” “we” or “us”) respects the privacy and are committed to protect the personal information of our Users (“user,” “you, “your” or “yours”) when you visit or use Sources Real Estate Europe [https://realestate-sources.eu] (the “Website”). We provide our Website and Services (hereinafter collectively, either “Website” or “Services”) to you as under the following privacy policy (the “Policy”).

PERSONAL INFORMATION WE COLLECT

In order to keep the Website functional, we must process information about you to operate, improve, modify, customize, support and market our services. If you do not agree with this, then you can update/delete your personal information yourself in your profile.

The type of information that we collect depends on how you use our Website and Services. We require certain information to deliver to you, our services, and without this, we will not be able to provide such services to you. Our Services have optional features, which, if used by you, require us to collect additional information to provide such features. You will be notified of such collection, as appropriate. If you choose not to provide the information needed to use a feature, you will be unable to use the feature. Please carefully read the following to understand what information we may collect:

  1. When you use the Website or register to the Website, we may ask you to provide certain information, including EMAIL, NAME, SURNAME, PHONE NUMBER, USERNAME, PASSWORD, JOB TITLE, ADDRESS, CONTACT PREFERENCES, CONTACT OR AUTHENTICATION DATA, BILLING ADDRESSES OR DEBIT/CREDIT CARD NUMBERS. We will also collect or otherwise ask you to provide additional information that you provide us, such as your profile details, pictures and/or any other texts, images, videos or information that you may upload on the Website and/or provide to the Website.
  2. Your financial information when you make purchases on the Website. We collect financial information when you make a purchase with Mollie or other payment providers.
  3. Geo-Location Data. We may use and store information about your location, if you give us permission to do so. If you are accessing a page or service from a computer or a mobile device, you may be asked to share your precise (GPS level) geo-location information with us so we can customize your experience on our services or on other services when we work with a marketing partner such as a third party service provider, advertiser, advertising network and platform, advertising agency, and a data broker or aggregator. If you agree to the collection of location data, in most cases, you will be able to turn off such data collection at any time by accessing the privacy settings of your mobile device.
  4. We may also collect details about other social networks and linked accounts such as Google [https://policies.google.com/privacy?hl=en-US], Facebook [https://www.facebook.com/privacy/policy/version/20220104/], Instagram [https://help.instagram.com/155833707900388], Twitter [https://twitter.com/privacy], WhatsApp [https://www.whatsapp.com/legal/privacy-policy], LinkedIn [https://www.linkedin.com/legal/privacy-policy] and also information about your communications with us as well as communication with other users of our Website, and we receive certain information, which they provide, such as information/data TO CREATE USER ACCOUNTS, TO MANAGE USER ORDERS, TO CONTACT USERS, TO PROTECT OUR WEBSITE, PREVENT FRAUD, TO COMPLY WITH APPLICABLE LAWS, TO PROVIDE SUPPORT OR TO INFORM ABOUT SERVICES/PROMOTIONS.
  5. We also collect information while you access, browse, view or otherwise use the Website. In other words, when you access the Website we are aware of your usage of the Website, and gather, collect and record the information relating to such usage, including geo-location information, IP address, device and connection information, browser information and web-log information, phone book and contacts, and all communications recorded by Users through the Website. We use that information to enhance user experience, personalize your browsing experience as well as monitor the Website for preventing fraud and inappropriate content or behavior. We collect texts, information, pictures, videos and/or any data that you may upload on the Website. We also collect supplemental information obtained from third parties such as demographic and navigation data, if applicable. We combine your personal information with information we collect automatically or obtain from other companies and use it to improve and personalize our services, content and advertising and/or to prevent fraud. All of the preceding is collected, as permitted by applicable laws relevant to your jurisdiction.

HOW DO WE COLLECT PERSONAL INFORMATION?

  1. INFORMATION PROVIDED BY YOU. You directly provide us with most of the information we collect. You do this by filling out the registration details on the Website, linking accounts of other social networks to your Sources Real Estate Europe [https://realestate-sources.eu] account, completing application forms, as well as by posting and sharing additional information voluntarily.
  2. INFORMATION WE COLLECT WHEN YOU USE THE APP. We collect technical information indirectly and automatically through our systems. This information includes logging your operating system, software configuration, Internet Protocol (IP) address and use of cookies (cookies are small files sent from us to your computer and sometimes back). Cookies ultimately help us improve your navigation and ease ofuse of our Website. Should you require additional information about how we may use Cookies to improve the services we provide, please visit our COOKIE POLICY.
  3. INFORMATION WE COLLECT FROM OTHER SOURCES. We may receive information from third party vendors and/or other commercially available sources, such as:
    1. Third party vendors who provide us data to supplement the information we collect about you, in accordance with applicable laws. For example, we receive information from advertising and marketing partners in order to manage and measure our campaigns as well as from enrichment service providers to enhance, modify and personalize your experience of the Website.
    2. If you link, connect, or login to your to your social media accounts with us, with a third-party service (e.g. Google [https://policies.google.com/privacy?hl=en-US], Facebook [https://www.facebook.com/privacy/policy/version/20220104/], we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, profile picture as well as other information you choose to make public on such social media platform. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps.
    3. For more information, please see the following sections of this Policy: ANALYTICS, COOKIES and MARKETING AND BEHAVIORAL REMARKETING

HOW WE USE COLLECTED PERSONAL INFORMATION?

All processing of your personal information will always be justified by a “lawful ground” for processing, where relevant under applicable laws. In the majority of cases, processing will be justified on the basis that:

  1. you, or in the case you are below the age of 16 or the age of legal adulthood if different in your country, your parent or guardian has provided consent for us to use your personal information for a specific purpose;
  2. the use of your personal information is necessary to perform a contract or take reasonable steps to enter into a contract with you (E.G. TO PROVIDE YOU WITH AGREEMENTS OR SERVICES WHICH YOU HAVE PURCHASED);
  3. the processing is necessary to comply with a relevant legal obligation or regulatory obligation that you and/or we have (e.g. fraud prevention); or
  4. the processing is necessary to support our legitimate interests as a business (e.g. to improve our services to you), subject to your interests and fundamental rights and provided it is conducted at all times in a way that is proportionate.

We will use your personal information for the following purposes:

  1. To create user accounts.
  2. To manage user orders.
  3. To contact user.
  4. We use information we have to verify accounts and activity; combat harmful conduct, protect users against bad experiences and spam; and promote safety, security and integrity on and off our Services, such as by investigating suspicious activity or violations of our Terms and policies, and to ensure our Services are being used legally. Safety, security and integrity are an integral part of our Services.
  5. To comply with applicable laws.
  6. To provide support.
  7. We use your personal information to inform you about our products, services or promotions from Sources Real Estate Europe [https://realestate-sources.eu] that may be of interest to you or our related services. This may be via email, post, SMS, telephone or targeted online advertisements.

HOW LONG DO WE RETAIN YOUR PERSONAL INFORMATION?

We retain personal information only for as long as is required to fulfil the purpose for which it was collected and unless otherwise stated for a period of: AS LONG AS THE USER HAS AN ACCOUNT WITH US.

Please note that some circumstances, we will retain your personal information for longer periods of time. We will retain personal information for the following purposes:

  1. as long as it is necessary and relevant for our operations, e.g. as long as is necessary to provide services, etc.;
  2. and in relation to personal information to comply with applicable laws, prevent fraud, troubleshoot problems, assist with any investigation, enforce our Website terms and take other actions as permitted by law.

CHILDREN UNDER THE LEGAL AGE OF ADULTHOOD

Our services are not directed to children under the age of thirteen, or any as such age relevant to Applicable Laws in your jurisdiction, and we do not knowingly collect personal information from children under the age of thirteen, or sixteen, through our Services. We encourage parents and legal guardians to help enforce our Privacy Notice by instructing children under the age of thirteen not to download or use our online services. Should we learn we have collected or received personal information from a child under 13 or any such age relevant to Applicable Laws in your jurisdiction, we shall delete that personal information immediately and if we shall have a reasonable doubt that the consent given is not truthful regarding the age of the user, we reserve ourselves the right to immediately suspend the access to the Website giving notice of the reasons. If you believe we might have any information from or about a child under 13 or 16, or if you are a parent or guardian concerned that we may have collected information of your child, please contact us immediately at INFO@REALESTATE-SOURCES.EU.

SHARING PERSONAL INFORMATION WITH THIRD PARTIES

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We share your personal information with third parties as under:

  1. We share personal information with service providers that provide us with services for the purpose of operating the App and opening and operating your account. Consistent with applicable legal requirements, we take commercially reasonable steps to require third parties to adequately safeguard your personal information and only process it in accordance with our instructions;
  2. We share personal information to law enforcement agencies, public authorities or other parties, if we believe we are required to do so by law, or that doing so is reasonably necessary to comply with our legal obligations;
  3. We share personal information with payment processors, fraud detection agencies and similar third parties for the purpose of facilitating payments done via the App and securing the App and protecting it against fraud or other liabilities;
  4. We also may share limited personal information with such social media platforms and marketing partners, such as Facebook, Twitter and Google, to promote our services. Such features and third party services collect certain information about you and may set a cookie to enable their functionality. Such third party features are governed by their privacy policies and under their terms and conditions.
  5. Personal information will also be disclosed if we go through a business transition such as a merger, sale, transfer of all or a portion of Sources Real Estate Europe [https://realestate-sources.eu]’s assets, acquisition, bankruptcy or similar event. In the event that we sell any business or assets, we will disclose your data to the prospective buyer. If we or substantially all of our assets are acquired by a third party, information held by us about our users will be one of the transferred assets. Please note, when you publish your information and/or share your data with other Users, we try to maintain the standards of all users, but we do not take responsibility over the actions of other users.

WHERE WE STORE YOUR PERSONAL INFORMATION

We may store your data manually or electronically. Any data stored electronically will be stored in secure servers, and any data stored manually will be stored in our premises within the NETHERLANDS. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data transmitted to us and any transmission is at your own risk.

ANALYTICS:

We use BURST STATISTICS to collect the following information when users access or interact with our App: This information may include, among other information, the browser and operating system you are using, the URL or advertisement that referred you to our Website, the search terms you entered into a search engine that led you to our Website, areas within our Website that you visited, and other information commonly shared when browsers communicate with websites. This information may also include x/y coordinates of mouse events, unique ID tracking cookie, Internet Protocol (“IP”) address (anonymized for residents of the European Economic Area), unique device identifier (“Device Identifier”) for any device (computer, mobile phone, tablet, etc.). A Device Identifier is a number that is automatically assigned or connected to the device you use to access the Service, and our servers identify your device by its Device Identifier. Some mobile service providers may also provide us or our third party service providers with information regarding the physical location of the device used to access the Service. We use the information from BURST STATISTICS in order to assemble statistics regarding usage of our Website as well as to help us understand how users engage with our Website on an individual and aggregate basis in order to improve it; to help with customer service needs (such as troubleshooting issues that users report to us); and for research and analytical purposes such as service performance; customer behavior and common navigation through the Website. We do not share our Website traffic data with any third party for any purpose unless required for legal reasons such as meeting applicable laws, regulations, legal processes, or enforceable governmental requests and/or unless you have given an explicit consent to allow us to do so; enforcing applicable terms of service; detecting, preventing, or otherwise addressing fraud, security, or technical issues; protecting against harm to the rights, property or safety of our Company, our Customers, or the public as required or permitted by law. If you’d like to opt-out or If you’d like to obtain a copy of your data, make a correction, or have it erased, please contact us in any way convenient for you in the CONTACT US section.

DISCLAIMERS:

ADS AND EXTERNAL LINKS

Please note that the Website may contains links to third party Apps and advertisements, and if you link to a third party App from the Website, any data you provide to that App and any use of that data by the third party are not under the control of Sources Real Estate Europe [https://realestate-sources.eu] and are not subject to this Policy.

You should consult the privacy policies of each App you visit. This Policy applies solely to personal information collected by our Website. If you upload content, including personal information, to a social network and then tag the App, your submission will be subject to that social network’s terms of use and privacy policy, even where you post on an official Sources Real Estate Europe [https://realestate-sources.eu] page on the social network. We do not have control over these terms of use and privacy policies and have not reviewed their adequacy. You should therefore review these before submitting any personal information.

INCORRECT CONTENTS

We take reasonable steps to ensure the accuracy of the information provide on the Websiteand on the external link in this policy listed. However, the information is provided “as is” without any warranty of guarantee of any kind. Under no circumstance should you rely on the accuracy of information given on the Website.

We take no responsibility or liability for the accuracy, content, completeness, reliability or legality of the information and contents contained on this Website.

SECURITY

We maintain reasonable administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control, including only providing access to personal information to employees and authorized service providers who require such information for the purposes described in this Privacy Policy.

RIGHTS OF EU USERS

Under applicable EU regulation, in short, you have the following rights in respect of your personal information:

  1. The right to be informed;
  2. The right of access;
  3. The right to erasure;
  4. The right to rectification;
  5. The right to restrict processing;
  6. The right to data portability;
  7. The right to object, and
  8. Rights in relation to automated decision making and profiling.

Under applicable EU regulation, in detail, you have the following rights in respect of your personal information:

  1. to obtain a copy of your personal information together with information about how and on what basis that personal information is processed;
  2. to rectify inaccurate personal information;
  3. to erase your personal information in limited circumstances where (a) you believe that it is no longer necessary for us to hold your personal information; (b) we are processing your personal information on the basis of legitimate interests and you object to such processing, and we cannot demonstrate an overriding legitimate ground for the processing; (c) where you have provided your personal information to us with your consent and you wish to withdraw your consent and there is no other ground under which we can process your personal information; and (d) where you believe the personal information we hold about you is being unlawfully processed by us;
  4. to restrict processing of your personal information where: (a) the accuracy of the personal information is contested; (b) the processing is unlawful but you object to the erasure of the personal information; (c) we no longer require the personal information for the purposes for which it was collected, but it is required for the establishment, exercise or defense of a legal claim or (d) you have objected to us processing your personal information based on our legitimate interests and we are considering your objection;
  5. to object to decisions which are based solely on automated processing or profiling;
  6. where you have provided your personal information to us with your consent, to ask us for a copy of this data in a structured, machine-readable format and to ask us to share (port) this data to another data controller; or
  7. to obtain a copy of or access to safeguards under which your personal information is transferred outside of the EEA.

In addition to the above, you have the right to lodge a complaint with a supervisory authority for data protection. We will ask you for additional data to confirm your identity and for security purposes, before disclosing data requested by you. We reserve the right to charge a fee where permitted by law. We will decline to process requests that jeopardize the privacy of others, are extremely impractical, or would cause us to take any action that is not permissible under applicable laws. Additionally, as permitted by applicable laws, we will retain where necessary certain personal information for a limited period of time for record-keeping, accounting and fraud prevention purposes. The owner and Data controller is SOURCES REAL ESTATE EUROPE [https://realestate-sources.eu], INFO@REALESTATE-SOURCES.EU.

UPDATING PERSONAL INFORMATION

We take steps to ensure that the personal information we collect is accurate and up to date, and we provide you with the opportunity to update your information through your account profile settings. In the event that you believe your information is in any way incorrect or inaccurate, please let us know immediately. We will make sure we investigate the matter and correct any inaccuracies as quickly as possible where necessary or give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we will ask you to verify your identity before we can act on your request. If for any reason you have a problem with deleting your personal information, please contact us at INFO@REALESTATE-SOURCES.EU and we will make reasonable efforts to delete any such information pursuant to any applicable privacy laws. You can review and change your personal information IN YOUR PROFILE

CONTACT US

To exercise any of your rights in connection with your personal information, we kindly ask that you please contact us at INFO@REALESTATE-SOURCES.EU. If you have any questions (or comments) concerning this Policy, please email our team at INFO@REALESTATE-SOURCES.EU, and we will make an effort to reply within a reasonable timeframe.

For the purposes of GDPR (Article 27), you may contact our EU representative and Data Protection Officer: SOURCES REAL ESTATE EUROPE [https://realestate-sources.eu], INFO@REALESTATE-SOURCES.EU .

CONTACT US

For any questions or queries regarding this Privacy Policy, please feel free to contact us:

INFO@REALESTATE-SOURCES.EU

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